A query on an address will not identify multiple but slightly
different accounts.

I would start with a SCAN on part of their names to see if I can
determine how many subscriptions each one has and what the
subscription address for each is.  If you find that each has more
than one subscription then you can ask them which they want; then
delete the others.

Judith Hopkins, Listowner of Autocat
     [log in to unmask]


On Mon, 14 Apr 1997, H. Stephen Wright wrote:

> I have one subscriber who has complained of getting three copies
> of every post, and another subscriber who gets two copies of
> everything.  I posted a note on my list asking if anyone else was
> having this problem, and apparently it's limited to these two
> subscribers.
>
> I did a QUERY on their addresses and everything seems to be fine.
> Is there some LISTSERV circumstance that would produce this
> situation, or should I just advise them to consult their ISP?
>
> steve
>
> ----------------------------------------------------------------------
> H. Stephen Wright                                        Music Library
> [log in to unmask]                          Northern Illinois University
> [log in to unmask]                      Principal Owner, FILMUS-L
> ----------------------------------------------------------------------
>