Date: Sun, 29 May 1994 16:06:28 +0200
   From: Eric Thomas <[log in to unmask]>
 
   On Sun, 29 May 1994 00:26:00 EDT Russell Nelson <[log in to unmask]> said:
 
   >And, for the right  to complain. NO ONE has that  right over you (except
   >perhaps for local users who help pay your salary).
 
   In my  8 years of  experience with LISTSERV,  I haven't come  across many
   users who realized this, or gave a clout if I pointed it out to them. The
   hard truth is that people complain anyway, because they think it is their
   first amendment right, so good luck finding people willing to pay for the
   "privilege" of complaining. If your service succeeds, it won't be because
   of that.
 
Of course losers complain about free service all the time.  But in the
end, you can ignore them.  I can ignore complaintants, too, but only at the
peril of my business.
 
-russ <[log in to unmask]>      ftp.msen.com:pub/vendor/crynwr/crynwr.wav
Crynwr Software   | Crynwr Software sells packet driver support | ask4 PGP key
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