On Wed, 14 Sep 2005 19:09:01 -0500, Winship <[log in to unmask]> wrote:

>this person just subscribed, immediately set
>himself to DIGEST MIME HTML 

Almost no mail clients (including Lotus Notes) correctly support reading of
HTML MIME DIGESTs.  This is a failing of the mail client progam authors, not
of LISTSERV, which obeys the relevant RFC standards that were overlooked by
the mail client program authors.  Off hand I only know for sure that MS
Outlook 2003 does this correctly.  So, since that isn;t going to work, what
settings will work?

This requires experimentation to arrive at the "best" combination.
Have the user try
 NOMIME NOHTML DIGEST
 MIME NOHTML DIGEST
since we know that MIME HTML DIGEST does not work.

The difference between DIGEST and INDEX is that INDEX is like a table of
contents only, and contains URLs that will find/retreive the relevant
message in the list's WWW archives.  Thus you need to be online at the time
and you read the message by directly accessing the list message archives
from the LISTSERV server site.  In DIGEST, the entire text of all list
messages for the relevant period of time are included in the DIGEST (so it
may be rather large).  The HTML MIME DIGEST also has a Table of Contents at
the top, but the URLs for this are in the form of cid: (content-ID) links to
the actual message content stored in separate, named MIME message parts
later within the same overall message.  The correct handling of these cid:
URLs is exactly what most mail client programs fail to implement correctly.
so you click on the link in the TOC but the program cannot find the correct
MIME part, even though it _is_ there.