I have alot people who work for state and local governments that post to my
list. I get alot of interesting email addresses. The one thing that I find
most interesting is that they do not always know their true email address.
They send out on one address and receive mail on another. My best advice
would be to check his address when he sends you an email. Even if he can
receive at another address, the address that he sends from is the one that
you will need. This is the most common problem that I see.

One other problem that I have seen (only once since I have started as admin)
is that they are not enabled to send to the list. It will not show up on the
web interface. Basically what happens is that their address gets blocked by
the system due to errors or problems with that address. To clear up this
problem, you have to send a command to the list via the Email prompt. You
will get an email that says that this person has been "Served Out" or
something very similar. Now, I hope this syntax is right, send an email
command to the list that says "Serve -email address here-" If that is not
exactly right.. it is really close. .... ok I just checked by sending INFO
REFCARD to my server... that is right.

Well I hope that helps. Have a good day.

Michael J. Reed
ListServ Administrator
Municipal Code Corporation
[log in to unmask]
1700 Capitol Circle SW
Tallahassee, FL 32310
(850) 576-3172 x218


-----Original Message-----
From: Stan Horwitz [mailto:[log in to unmask]]
Sent: Wednesday, October 31, 2001 9:23 AM
To: [log in to unmask]
Subject: Problem posting to a list


Perhaps someone can help me with a problem. I manage a list called
NETWORKER which is at listmail.temple.edu which is a fairly new Windows
2000 server. Also running on this system is LSMTP. I am not sure if this
issue involves LSMTP or Listserv. I am new to LSMTP though, but I think
its working fine, although I am not sure how to read the log file entries.

The problem is that a subscriber with the address [log in to unmask]
says he can post messages to the list fine via the list's web site, but
emails to [log in to unmask] do not get posted. We did a test
of this yesterday and it appears to be true. The logs in the LSMTP folder
show mail from this address so I am wondering if there's a problem with
Listserv.

Can anyone suggest how I can track down the source of this problem? The
list in question is set with "Send= Private" and this person is indeed
subscribed to the list via the address he uses in his emails. I am also
able to send him email fine and he's able to send me email. Any
suggestions as to how to track down the source of this problem will be
appreciated.