First make sure the email address she is using on the web interface
really is the email address that is subscribed to the list.

And make sure she is actually logged-in to the web interface with that
address.

On 8/31/2015 5:02 PM, Martin, Will wrote:
> Hi!  I have a list member who reports that she can't view the online archive of the list.  She has created an account password and can log in normally, but receives an error message stating that the archives don't exist or she doesn't have permission to view them.  The archives definitely exist; I'm the list admin and I can see them fine.
>
> I dug around in the manual and the settings, but I couldn't find anything about changing permissions for viewing the list archives.  Where should I be looking?  Everyone on the list should be able to go look at those.
>
> Thanks.
>
> Will Martin
> Web Editor, North Dakota Library Association
>

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