24 march 1995 Ottawa
 
regarding the error on the northlondon system.
 
The error text says unable to transfer file and if the postmaster at the
guy's site cannot fix the problem, the simplest is to just delete the
user from the list with the comment they are invited to re-subscribe
when the mail problem is fixed.
 
My latet mystery erroris errors from uga.cc.uga.edu which give no user
id just a machine id tht cannot be reached.
 
One of my users in Ottawa was having a mail delivery problem and since
he is a local telephone call, I left him a voice mail messge explaining
why I deleted him from the list I co-own.
 
He phoned me back and we discussed potential causes of his problem and I
told him he was invited to resubscribe when the gateway to his system
was working.
 
We negotiated a compromise eventually: He modified a suspect mail
address and i put him back on the list.
 
Since my list has open subscription, I don't know why people feel
intimidted by subscribing themselves but some do.
 
Such are the joys of being a list owner!