On 4 Jan 2002, at 11:40, Mike Clark wrote:

> One of our list owners posts from her AOL client.  The bottom banner never shows up.  (It does for other owners who post to the same list using netscape, outlook, etc.).
>
> Other than tell her to use a different client (it needs to be simple for her, thus AOL) is there something else we can try so that the bottom banner shows up?

Do you have a copy of your bottom banner?  It could be that it has some
sort of characters that AOL is treating as HTML.  Also, is the AOL
member using HTML subscription?  I'm assuming that she is on individual
emails?  What version of AOL is she using?


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