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"Geoghegan, James" <[log in to unmask]>
Tue, 20 May 2003 16:22:30 +0100
text/plain (70 lines)
John

Thanks for your input. The Listserv log shows that the message was received
and I, as moderator of the list, get a copy of it sent to me. But the other
subscribers don't.

Any other ideas will be warmly welcomed.


Regards

James Geoghegan
Senior Technical Consultant
Academy Information Systems
Capita Group

[log in to unmask]
[log in to unmask]
www.acadinfo.co.uk

Tel:    01225 773067
Fax:    08701 631869
Mobile: 07885 328671


-----Original Message-----
From: John Lyon [mailto:[log in to unmask]]
Sent: 20 May 2003 15:34
To: [log in to unmask]
Subject: Re: List mail not delivered to subscribers


> Can anyone help me? I am new to Listserv and have come across a problem.
> When I send mail to a list address, it does not get sent to the list
> subscribers. Any ideas?

If you are a postmaster:
I would first check the LISTSERV log to see if the message was even
received by LISTSERV. If not, then you need to look elsewhere, like your
mail client, mail gateway, DNS configuration for LISTSERV, etc..

If so, look further into the log. You can check the spool directory for a
*.jobh file (message is held) or for a *.mail file (message has not been
sent to the  outbound MTA). The SMTPS#   log will tell you of problems
there.

If you are just an owner:
If you have notebooks defined, you can check the archive to see if the
message was received by LISTSERV and posted. You can send the LIST command
in which a response will indicate LISTSERV is up and running as well as
tell you if your list is held. This can all be done via the web interface
if installed.

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