Hi Ian,

This is not _exactly_ what you are asking for, but you might find it 
interesting to read through some of the case studies on L-Soft's web 
site:

http://www.lsoft.com/customers/casestudies.asp

especially those from similar organizations. Click on the logos for 
each organization to see the detailed case study for that 
organization. Some of them go into more detail than others, so check 
out several. Seeing what other organizations are using LISTSERV for, 
and how they measure success, may give you some ideas.

Francoise


On 11 Oct 2006 at 13:44, Ian Fairclough wrote:

> Dear LSTOWN-L readers,
> 
> Thanks to Ballew Kinnaman for the suggestions for the report - I'm using
> them as an outline for mine - and for Bill's questions and comments.  
> 
> No one has asked or required that I formally report on list operations.  But
> I wish to do so, particularly because I now serve on the sponsoring body.  A
> matter has arisen for discussion, namely, future promotion of the list.  So
> I consider it appropriate to apprise them as to what's gone on during the
> past couple of years since we started operations.  And in that context I'm
> curious to know to what extent other people in a similar situation might
> make reports about their list to people who in some sense supervise or
> sponsor their list.  If you prefer not to reply on LSTOWN-L, feel free to
> write privately.  I didn't ask that before because, rather than a
> statistical report of how many people are affected in this way, I was hoping
> for anecdotal comments on what the experience of making such a report has
> been -- for which a reply on the list seems appropriate.  If I hear no
> response on that aspect of the issue, then perhaps the practice is very
> rare.  
> 
> Sincerely - Ian
> 
> Ian Fairclough
> Marion (Ohio) Public Library
> tel. 740-387-0994 x233
> [log in to unmask]
> ___________________________________

-- 
Francoise Becker

There is only one LISTSERV(R) -- the product that launched the 
email list communication industry in 1986. To discover the 
story behind LISTSERV, visit:
http://www.lsoft.com/corporate/20anniversary.asp