If the user is "SERVED OUT" you need to issue the command to
the LISTSERV
 
SERVE [log in to unmask]
 
I don't know if deleting and resubscribing will work.
 
Usually people are served out if they do something inadvertantly
strange while trying to post.
 
Eleftheria Maratos-Flier
Department of Medicine         Research Divison
Harvard Medical School         Joslin Diabetes Center