At 17:43 8/15/2005 Monday, Winship wrote:
>On Mon, 15 Aug 2005, Pete Weiss wrote:
>> Hal has hit a nail on the head -- this is one of those "value adds" that
>> a list-owner can provide -- getting involved in the problem source
>> identification and resolution of "email" problems.  Often, they go beyond
>> the list itself, and are institutional/ISP parameterization or design
>> problems e.g., mail rejected because it discusses a "bad" word, as
>> opposed to being that "bad" word such as p o r n.
>
>Yes, but listowners have only so much time they can devote to such
>activity - I can only get stuff like this fixed one subscriber/site
>at a time - and often trying to fix it is futile (either the subscriber
>or site won't work with you).

True: YMMV ;-)

One has to make a judgement on the value of their time and the benefit that might result.  The fact that you made any effort at all might be the only value.  If you took the time to contact a cognizant admin, perhaps through the use of a role account POSTMASTER, or did a WHOIS lookup for the domain and attempted to communicate with a hostmaster, that qualifies as an attaboy/girl in my book.

I've always thought that e-mail was a mission-critical service for an organization or institution.  I think many others [nowadays) do too.  I'm not ready to give up on SMTP and use RSS instead (though I do use lots of RSS feeds and LISTSERV 14.3 provides it too).



/Pete