Have them send the complete headers of at two of the repeating emails to
you. The messages may be stuck in a local server queue and simply
repeating each time the email server checks for new mail. I have that
situation myself with Outlook and an Exchange server. All of the
information in the headers will be identical, except possibly for the
final received date. The stuck emails will need to be deleted from the
mail server's queue. This is not unique to exchange. I had similar
occurrences with Pegasus, but at least there I could delete the
offending messages myself. 

Dan Robinson
[log in to unmask]


> -----Original Message-----
> From: Rowell, Frank [mailto:[log in to unmask]]
> Sent: Tuesday, May 08, 2001 12:36 PM
> 
> 
> Fellow Listowners:
> 
> I am managing about 12 Lists for the Michigan Dept. of Ed., 
> one of which
> [log in to unmask] is a public two-way list for 
> special education
> teachers in MI.  I recently posted an article to the list 
> which was a forward
> from a "email a friend" from an online newspaper.  Now I have had two
> subscribers report that they keep receiving multiple copies 
> of this posting, one
> person reporting over 1000....  If they clean out their 
> mailbox, they return to
> find another hundred or so...???  Can someone help me here?
> 
> 
> FR
> 
> --
> Frank E. Rowell
>