Well, I hate to bother you folks with this, but honestly, I tried to
   solve the problem myself to no avail (I did the LISTFAQ MEMO thing and
   the LDBASE thing to LSTSRV-L at UGA on "upper-case" with only 3 hits
   that didn't solve it)... Anyway, here's the problem.
 
  A subscriber (AIGEL@UNO) writes to say that she hasn't been getting her
 List mail. Besides, she writes, she's now known as [log in to unmask]
 So I go and look her up on the list and find her as AIGEL@UNO ALISON GIFF
 So I delete her and add her as [log in to unmask] ALISON GIFF
 and LISTSERV beeps back at me something about how I may not really want to
 add someone with a name in upper-case. So I decide to DELETE the entry
 and add her with her name in mixed upper and lower-case. When I
 TELL LISTSERV DELETE [log in to unmask], LISTSERV tells me that no such
 entry appears on the List. But when I REV the List, it is there
 as plain as day with her name in all caps.
    To make matters worse, I never should have believed her when she
 told me her address because she mixed up the order of the elements:
 she's really [log in to unmask]
     I'm perplexed. Can someone please help? How do I get this false
 all caps subscriber off of my list?
 
    Thanks.
 
-------**********======================================**********-------
GENE V GLASS                                    ATGVG at ASUACAD.BITNET
College of Education
Arizona State University       Internet Address:[log in to unmask]
Tempe, AZ 85287-2411                            [log in to unmask]
602-965-2692