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Tue, 20 Dec 2011 18:20:21 -0500
text/plain (27 lines)
I was recently contacted by a new subscriber about a problem he
encountered with the OK confirmation when subscribing to a list.

The subscriber is blind and uses a screen reader. When he got to:

Alternatively, if you have no WWW access, you can reply to this message
and type OK as the text of your message.

He responded with "okay", and that came back with "unknown command".

Would it make sense to allow both OK and okay as acceptable responses?
Or make it clearer in the instructions so that a screen ready would let
the user know that OK is O K?

Thank you.
--
Karen Reznek
head listowner -- Asperger
Director -- ICORS

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