>We had set up a
>"three strikes and you're out" policy with warnings for the first two
>strikes and
>then having posting privileges suspended after the third.

This is a good approach. Make sure that it is clear in your list FAQ what
constitutes a "strike" and how long the suspension will be. You might want
to make the suspension longer each time it happens (one month the first
time, three months the second, etc.).

One or two zealots can ruin a list for everyone. Your responsibility as
list owner is to prevent that from happening. The zealots may howl, but the
rest of the subscribers will thank you!


Margy Levine Young <[log in to unmask]>
Coauthor of "The Internet For Dummies," 6th Ed. and "Internet: The Complete
Reference" <http://net.gurus.com>. Looking for kids' videos? Check out
<http://www.greattapes.com>