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Michael Shannon <[log in to unmask]>
Thu, 19 Aug 2004 12:02:17 +1000
text/plain (32 lines)
>One of our staff is having a listserv problem that involves the sending
>of pdf files.  She is trying to send pdf attachments using Microsoft
>Outlook 2003 to a listserv list.  The files cannot be opened after
>delivery.  Please note that if the pdf files are sent without using a
>listserv, they are fine.  If the pdf files are sent using a different
>mail client to the listserv, they are also fine.  We tried reinstalling
>the Acrobat distiller and Microsoft Outlook and this fixed the problem
>for a while, but it has come back again.
>
>Has anyone out there encountered this situation when using Outlook to
>sent pdf attachments to a listserv list?
>

Jim

it's probably the way that Outlook in encoding the PDF files that's causing
it.  Make sure it's using Base 64 as the encoding format.

For more details you can check the online FAQ here
<http://www.lsoft.com/manuals/lsv-faq.stm#_Toc64429924>.


--
Regards,
 Michael Shannon
 Senior Consultant, Asia Pacific Region           [log in to unmask]
 L-Soft international, Inc.                     http://www.lsoft.com

 Chazzozz!!

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