Thank you for the help.  I have received a response from Hotmail that
I'll be able to pass along to our subscribers.  Hopefully this means
that someone really is looking into it.

Bob Ponterio

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Dear concerned member,

This letter is to inform you that the problem that you have described to
the Technical Support Staff has been confirmed and is currently under
evaluation.  We understand the importance of this issue and are doing
everything within our means to rectify the situation.  We apologize for
any inconvenience this may have caused and we thank you for your continued
patience.


Regards,

MSN Hotmail Support