Thu, 24 Jul 2003 09:26:48 -0400
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At 23:45 07/23/2003 Wednesday, John Lyon wrote:
>> On behalf of my alumni association, I use a service, WHATHELPS.COM which
>> hosts three lists for us for a nominal monthly amount using listserv 1.8e.
>>
>> We average about 10 msgs a day on our list and are getting the following
>> error about once a day and cannot figure out why. the email address is
>> valid. Any ideas?
>As far as the reason for the bounce, it seems the mailer had a temporary
>problem handling mail for a good address, which is unfortunately not that
>unusual.
>> 1 07/19 07/19 John Gayer <[log in to unmask]>
>> Last error: 5.1.1 Mailer [64.49.220.152] said: "550 5.7.1
>> Unable to relay for [log in to unmask]"
If you are NOT getting alot of bounces on your list, then for diagnostic
purposes, assuming that the WHATHELPS. folks don't have any further
insights, then temporary turn OFF the AUTO-DEL processing so that you can
"see" the full bounced e-mail.
I suspect that this kind of mail is an "after hours" kind of bounce e.g.,
some maintenance is taking place on the end-user's email system that
inhibits his mail account from being confirmed as valid.
/Pete
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