Wed, 17 May 2000 09:26:10 -0400
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> Hello all. Sorry by the extension of this mails, but I think
>that log is necesary.
>
> Some times, when listserv is sending a mail, some real users
>appear as User Unknow. For example, in this case, when send a mail
>to a users-uam-l list (about 2900 subscribers), listserv dosnīt
>identify some users, and this users are in aliases. Always happen
>whith consecutive users.
>
> Aliases and the list are sorted alphabetically, an in this
>case, listserv "lost":
>
>[log in to unmask]
>[log in to unmask]
>[log in to unmask]
>[log in to unmask]
>[log in to unmask]
>[log in to unmask]
>.... (more users)
>
>Some idea??. Itīs a listserv problem??. This users never lost
>particular (single) mails
This:
>May 12 13:19:28 naranjo sendmail[1367]: NAA01328:
>to=<[log in to unmask]>, delay=00:00:12, mailer=local, stat=User
>unknown *****************>>>>>>>>!!!!!!!! Lost user
indicates to me that it is sendmail that's trying to make the
delivery and is getting back a "user unknown" response (and hence
it's not a problem with LISTSERV). Since it's happening to
consecutive users this indicates a temporary problem which clears up
by itself quickly. If this only happens for users in a particular
domain then I would suspect an intermittant problem with their mail
server; if not then perhaps there's a problem with the sendmail
installation whose log files you quote above.
This discussion is probably more appropriate for LSTSRV-L (which is
for LISTSERV site managers).
Thanks,
--
Jacob Haller, Technical Support
L-Soft international, Inc
http://www.lsoft.com/
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