Make sure the owner=xxxxxxxx@xxx email address in the header file for his list
and the email address they are using to log on are one and the same.

Rob


******************************************************************************
Rob Carpenter
Unix System Administrator
Phone: 516-562-5907
mailto:[log in to unmask] or mailto:[log in to unmask]
Prime Directive:  The needs of the many out weigh the needs of
the few or the one.
******************************************************************************




                      Listserv Manager
                      <[log in to unmask]         To:      [log in to unmask]
                      .EDU>                        cc:
                      Sent by: "LISTSERV           bcc:
                      list owners' forum"          Subject: Listserv Login Problem
                      <[log in to unmask]
                      .LSOFT.COM>


                      09/18/2003 11:22 AM
                      Please respond to
                      "LISTSERV list
                      owners' forum"






This is a list manager question (is there a list for site managers?) I've
seen 3 instances recently where an owner has what appears to be a valid
password, it matches the owner address, they can login to the list
management page, but it doesn't show any lists (just an empty box). In one
case the problem went away after I stored the list again- although that
may be purely coincidental. It didn't help another person It's possible
all of these are doing something wrong, but I'm not sure what. Any ideas?

- Listserv List Manager
Listserv webpage: http://listserv.syr.edu
Web access to List Archives, Manuals, and List Management for Owners.