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Eric Thomas <[log in to unmask]>
Wed, 23 Mar 2016 06:30:59 +0000
text/plain (55 lines)
Not for LISTSERV-managed passwords.

  Eric

-----Original Message-----
From: LISTSERV List Owners' Forum [mailto:[log in to unmask]] On Behalf Of Michael Feldman
Sent: Tuesday, March 22, 2016 16:45
To: [log in to unmask]
Subject: Re: Listserv 16 archive/password issue

Is the userid also case-sensitive in the new version?

Mike Feldman

Ben Parker wrote:
> On Mon, 21 Mar 2016 13:21:23 -0700, Michael Feldman <[log in to unmask]>
> wrote:
>
>> "Archived messages are currently not available. Either the archives do not exist or you are not authorized to browse them with the email address you used to log in."
> With your site's upgrade, there was a change in password case sensitivity.
> In the old version, passwords were not case sensitive, but were 
> internally always forced to be in all upper case, regardless of how 
> entered.  With the upgrade, passwords are now case sensitive.  But old 
> passwords are still stored in all upper case.  The easiest thing to 
> fix this is to click the 'get a new password' link on the login page.  
> Do NOT click the 'change password' link as that requires you to know 
> the old passsword.  The 'get a new password' link does not require you to know your old password.
>
> In any event, the above message does not indicate a password problem, 
> but an email address problem.  i.e. the email address as subscribed to 
> the list is not the same as the email address used to login to the web 
> interface.  If you are able to login, it means you have a successful 
> email address+password combination, but that exact email address is not subscribed to the list.
>
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