At 11:03 02/24/2002 Sunday, Philip C. Schulte wrote:
 >Does anybody know about any accessible resources on the web with infor-
 >mation for list owners that also cover the psychological aspects of list
 >ownership, e.g. the stimulation of discussion, the formation of netiquet-
 >te, etc.

I think you'll find the following of value:

http://www.emoderators.com/index.shtml
http://www.emoderators.com/moderators.shtml

http://www.skally.net/eduvr/good.html

http://www.ietf.org/rfc/rfc1855.txt

http://www.albion.com/netiquette/

http://www.fau.edu/netiquette/net/ten.html
http://www.fau.edu/netiquette/net/dis.html