I've been receiving reports from AOL subscribers for about two
months now that their receipt of our weekly list is either spotty or totally
nonexistent.  I selected a random sampling of about 25% of our AOL
subscribers, announced the potential problem and requested an email from
those subscribers not receiving the subscription to their AOL account.
While the majority reporting thus far have reported delivery problems, I
have received a few messages stating that they aren't having any delivery
problems at all, which I find strange.  I would have expected an all or
nothing response.  Other than the idea that some AOL user's mail controls
are actually blocking receipt, are there any other reasons why delivery
might make it to some AOL users and not others?  Someone suggested I contact
AOL directly and have our list added to the "approved newsletters" list, but
I would think this would only be a problem if no one were receiving it.
Suggestions???

Dennis W. Thaxton
Director for Information Systems
Naval Media Center