(Without trying to map Roger's suggested syllabus against the
document) there is a file called LISTSERV TIPS available at three
sites.  (The author no longer works for the Bitnic.)  E-mail
either [log in to unmask], [log in to unmask], or
listserv@bitnic with the body of text:
 
get listserv tips
 
I'm including the table of contents here:
 
BITNET Network Information Center LISTMGT HELP
EDUCOM, Suite 600, 1112 16th Street, NW, Washington, DC 20036, USA,
202-872-4200
 
List Management Tips for LISTSERV Postmasters and List Owners
 
Version (1) 12-5-91
Lisa M. Covi
Systems Support Professional
[log in to unmask], COVI@BITNIC
@ Copyright CREN 1991. May be reproduced with credit.
 
Table of Contents
------------------------
0 Introduction
1 Prerequisites
2 Setting up LISTSERV
2.1 Who has privileges?
2.2 Issuing LISTSERV commands
2.3 Shutting down LISTSERV
3 What lists already exist?
3.1 Directory of LISTSERVs
3.2 Directory of LISTSERV lists
3.3 Tools for Parsing Lists of Lists
3.4 Directory of Electronic Journals
3.5 New List Announcements
4 Adding and Deleting users from existing lists
4.1 Checking subscriptions
4.2 Adding and Deleting subscriptions
4.3 Unsubscribing a user from all BITNET lists
4.4 Deleting Lists
5 Setting up New Lists
5.1 Introduction
5.2 The Cookie Cutter Method
5.3 Modifying the configuration (keyword headers) of lists
5.4 Adding a group of users to a closed list
5.5 List Keyword Defaults
5.6 List-Keyword Recommendations
5.7 Keyword Options for Small Lists
5.8 Formatting REVIEW output
5.9 Aliasing List Names
5.10 System Tuning
5.11 Maintenance Updates
5.12 Maximum size of a message to a list
5.13 Daily Maximum number of messages
5.14 Suppressing Subscription/Unsubscription Announcements
6 Individual List Subscriber Option Flags
6.1 Tired of /Want more Extra Messages from LISTSERV?
6.2 Going on vacation?
6.3 Want to restrict a user from sending files to a list?
6.4 Want to get a copy of your mail to a list?
6.5 Suppressing the names on mail from LISTSERV
6.6 How does LISTSERV track subscriptions?
6.7 Want an unlisted address?
7 Edited Lists
8 Subscription Renewal (the RENEWAL= list header)
9 Large Lists and Peering
10 Archives (List Notebooks or Logs)
11 Troubleshooting - Miscellaneous problems
11.1 Are one or more lists not sending mail?
11.2 Are you getting no LISTSERV response?
11.3 Is LISTSERV misplacing your PUT's?
11.4 Are your requests to DELETE a file from a file list result in
requests getting forwarded to some LISTSERV POSTMASTER?
11.5 Are you running up against the 256K daily limit on getting files
from LISTSERV?
11.6 Are you puzzled why mail is bouncing?
11.7 Need to get rid of mail that violates BITNET usage rules (i.e.
broadcast messages or files)?
12 Customized List Messages - Mailforms
13 List gateways to Usenet Newsgroups
14 File Server Functions
14.1 Obtaining files from the LISTSERV File Servers
14.2 Adding files to an Existing FILELIST
14.3 Deleting a file from an existing FILELIST
14.4 Creating your own FILELIST
14.5 Peered FILELISTs
14.6 Maximum file length
14.7 Troubleshooting - only getting the header of your FILELIST request?
14.8 Packages - Sending out a group of files with one GET command
14.9 Automatic File Subscription
15 Searching LISTSERV Files
16 Acknowledgements
------------------------