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Ol' blue eyes <[log in to unmask]>
Mon, 21 Feb 1994 12:03:00 EST
text/plain (30 lines)
>I know there is a 'renewal' option and I have my list
>set for
>
>Renewal=Yearly
>
>but I've never seen the renewal messages come out...
>how do other listowners use this? Does it work pretty well?
>How often do you have people renew their membership?
>What about people who have multiple addresses, does that
>cause a problem? Thanks for any tips on this!
 
        My list of 300-400 subscribers has renewal set for every 6 months.
        Every Monday, I get a list of those who've been asked to renew as well
        as those who failed to do so (there's also a setting for how long they
        have to issue the renewal command -- I allow 14 days).
 
        If one of the 'regulars' fails to renew, I send a private note;
        usually, it's a secondary or expired address that they never got around
        to deleting (but had set nomail).
 
        As I understand it, the renewal time period is based on subscription
        activity.  So if someone sets nomail every weekend (because their
        system goes down), they'll *never* be asked to renew.
 
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neal        [log in to unmask]                   412-624-0097 (office)
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