It is not that I do not care about my subscribers, I do.  But AOL users are
7.5% of my subscribers and 85% of my error messages.  So, I tend to look on
them perhaps more harshly than I should, especially since the error
messages are almost always an AOL problem, not the subscriber.

My policy is to let a problem dealing with user mail delivery go for 2
days.  Then I set them to nomail.  Eventually, they ask what I happened and
I explain.  So most of my list maintenance consists of setting AOL people
to nomail and explaining what happened and instructing  how to change it
back.  Any wonder that I am down on AOL?

Right now I have "service unavailable" for 4 subscribers.  This is day one.

At 02:08 PM 12/18/97 -0500, you wrote:
>On 18 Dec 97 at 6:42, John Bachman wrote:
>
>> My list runs on the LSOFT server and subscribers post attachments
>> fairly
>>often.  The juno and hotmail people do not get the attachments and
>>maybe the aol people also (who knows? who cares?).  That is their
>>problem.
>
>I don't know about your list, but since these people are 30% of my
>552 member list, I care!
>
>-Tom
>__________________________________________________
>Tom McCune, Auto BMT for CLL, January, 1990
>[log in to unmask]   http://www.borg.com/~tmccune/
>ListOwner CLL, Email: [log in to unmask]
>
>