At 15:56 7/10/2007 Tuesday, Nate Eckstine wrote:
>Does anyone have any list operation documentation created for their
>company that they can share?
>
> I was wanting to see how people communicate list operations to their
>customer base. I am creating some pared down instructions on how to sign
>on to a list, access the web interface etc. And for list owners I am
>making a little more detailed set of instructions for them specific on how
>to manage their lists.

Have you seen these?

http://www.lsoft.com/manuals/1.8d/user/user.html
http://www.lsoft.com/manuals/1.8e/owner/listowners_intro.pdf

SEARCH tutorial:

http://www.brainyday.com/jared/search.htm

Usage:

http://listserv.nd.edu/index-nd.html
http://cs.its.uiowa.edu/email/listserv/index.shtml
http://cs.its.uiowa.edu/email/listserv/gettingstarted.shtml


Roll:
http://campustechnology.com/articles/39303/
http://www.emoderators.com/moderators/how2list.html
http://www.edu-cyberpg.com/community/glmailinglistbasics.html