At 10:50 03/31/2003 Monday, Barbara Passmore wrote:
>Listserv 1.8d is the version under which I operate my list.
>
>I have been having problems with AOL people banning other listmembers which
>they can now do.  When Listserv sends a message to a subscriber from a
>person they have banned, it is returned to me as an error message with the
>explanation that the AOL subscriber has refused to accept mail from the
>sender.
>
>I have written those who have done it and have asked them not to ban other
>listmembers and have explained why, but they still fail to change their
>blocked list.    I don't want to post to the list about it since AOL serves
>about one-fourth of my total list of 725, and others who don't know about
>it may get the idea to do it, also.
>
>Is there any action I can take if they refuse to eliminate their bans short
>of deleting them from the list?  I have tried setting them "nomail" but of
>course they can change that back again.  "Nopost" and "review" do not work
>in this instance.


I send them a form letter explaining that we as list-owners can not
support their subscription if they continue to bounce mail based upon
their filters. You see, each needless bounce requires manual intervention
by the us as well as additional bandwidth and processing time. In the
interim, I set them to DIGEST and offer to set them back to MAIL once
they have corrected their filters.

If they change back to MAIL and do not fix their configuration, I ban them.

It would be "horse of a different color" if they were paying us for their
bounce processing service.

YMMV.

/Pete