Hi Stan,

I'm not sure if I really understand what you mean. 
I think I cannot check the Listserv log of the previous message (this one that the subscriber got) because it is too long ago and these logs are deleted.

I checked the Listserv log of the most recent message of the concerned list and there is no entrance that a message is sent to her. 
But I think I would not see if the message is sent to her via the backbone. Is there a possibility to recognize to which adresses the messages go that are forwarded to other servers?

I see that her address is listed in the log for a mail to a test-list to which I subscribed her and which she got.
So this address would be listed if there was sent a message to her.

Did you mean this with checking the listserv logs?

Thanks for your help,
Sabine




>-----Ursprüngliche Nachricht-----
>Von: LISTSERV list owners' forum 
>[mailto:[log in to unmask]] Im Auftrag von Stan Horwitz
>Gesendet: Dienstag, 21. Juni 2005 12:01
>An: [log in to unmask]
>Betreff: Re: AW: Subscriber not receiving mails
>
>
>On Jun 21, 2005, at 5:02 AM, Lorenz, Sabine wrote:
>
>>>> I checked the listserv-logs and there is no message sent to her.
>>>>
>>>
>>>
>>> As you described this, this is NOT a problem in her RECEIVING
>>> email, but a problem in what is LISTSERV-generated to her.
>>>
>>> I think it would be of value for you to show us all of the
>>> list definition keywords along with all of the output (not
>>> just the editted options) of the command
>>>
>>> Q listname FOR subscriber
>
>You need to check the Listserv log for the time when the previous  
>message
>was sent out. Look to  see if this subscriber is listed in the log in  
>the report of
>who was sent the most recent message. If the subscriber is listed in  
>Listserv's
>log, the next step is to check the log for your  Listserv's mail  
>transport agent
>to see if that log shows a message being sent to that subscriber.
>
>Hopefully, you have access to these logs.
>
>Please report back to LSTOWN-L on what you find.
>