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Scott Fendley <[log in to unmask]>
Wed, 13 Jan 1999 22:24:59 -0600
TEXT/PLAIN (59 lines)
I might have a possible answer for part of this.  I just noticed while
reading over the sendmail documentation that there are problems with lotus
notes and email.  Let me pull out the notes real quick and tell you what
it says.

Quothe the Sendmail ORA book:  "The Lotus notes mail-gateway SMTP software
can produce sender header lines that contain newlines when the username
part become too long:

From: Long Full Name/LongSite/Country
  <[log in to unmask]>

Although perfectly legal under RFC822, such split sender headers can cause
MUAs to fail in ways that are difficult to diagnose.  If your site
receives mail from Lotus Notes gateways, you should define
LOTUS_NOTES_HACK when compiling sendmail.
"

It goes on to say that this definition in the sendmail service will cause
the from address to become one line before passing it on to the
destination or the next relay.

Judging by your statement, and the info i just read today, I am guessing
that this is more so an operational bug with her mail servers and/or her
mail browser.  I suggest trying to add her as the list owner and see if
that fixes the problem (until she posts to the list).  Alternatively, if
she is capable of using Eudora or one of the email programs you are
familiar with, I would attempt to have her read mail from one of those to
see if it comes out less like a BCC.

Perhaps query their admins and see what version of mail delivery agent
they are using and see if they can fix it if it is determined that it is
specifically a Lotus Notes problem.

Scott Fendley
University of Arkansas
E-mail Support


On Thu, 14 Jan 1999, Dan Kanagy wrote:

> I have a subscriber using Lotus Notes who has encountered the
> following problems.  First, she is unable to subscribe herself,
> apparently since the list server's confirmation note doesn't reach
> her.  Second, when she is manually subscribed, she can read messages
> posted to the list (although she reports that they arrive as a blind
> copy to her) but she can't post to the list.  Her provider reports
> that there is no firewall involved.  I'm stumped, so I am wondering if
> you would have some advice as to how to diagnose or solve this
> problem.
>
> Thanks.
>
> --
> _____________________________________________________________________________
> Dan Kanagy               finger for PGP public key            [log in to unmask]
> Tokyo, Japan                                              [log in to unmask]
>

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