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"Miroslaw J. Wiechowski" <[log in to unmask]>
Thu, 10 Dec 1998 18:19:37 +0100
text/plain (51 lines)
Message from Erich L. Markert [18:10 98-12-10 ]:
>I'm running LISTSERV 1.8d with LSMTP 1.1a on NT 4.0 SP3.
>
>I'm receiving mail delivery errors that are complaining about delivery
>errors to listname
>because an error message is trying to be delivered to owner-listname.
>
>The original error occurs for any number of reasons, i.e. unknown users,
>etc.  This error
>message is then being delivered back to my LSMTP host but is being addressed to
>owner-listname which according to LSMTP doesn't exist.  I checked through my
>configuration
>of LSMTP and didn't not find an owner-listname alias anywhere.
>
>Has anyone experienced this before?  If so, is there a solution?

Most probably the subscriber uses a so called forwarding address
or an alias. Try to examinate the Received: fields.

Let me quote the manual:

Let's  say that  suddenly  you  are bombarded  with  delivery errors  for
[log in to unmask] Your immediate reaction is to set this person to NOMAIL
or (in some  cases) to delete him/her altogether. You  therefore send set
xxxxx-L nomail  for [log in to unmask] to LISTSERV.  LISTSERV responds: "No
subscription for [log in to unmask] in list XXXXX-L."

In a best-case scenario, you can  query the list for *@*.baz.net and find
either a  user like [log in to unmask]  (the address has  changed and
the  local sysadmins  didn't inform  the user)  or a  redistribution-list
account  like  [log in to unmask]  These  are  easily-fixed  redistribution
bounces.  In the  first case,  you delete  the user  and let  him or  her
resubscribe.  In the  second  case,  you can  try  sending  a message  to
[log in to unmask] with a cc: to [log in to unmask] and inform them of
the problem. If  it persists, you could send a  further message informing
them that you are suspending the redistribution list's subscription until
such time as they tell you the  problem on their end is fixed, and simply
set [log in to unmask] to NOMAIL.

The worst-case scenario  is as follows: baz.net may be  bouncing the mail
to you, but  there may not be  a single subscription for  baz.net in your
list. Here's  where you have to  do some careful sleuthing.  First, run a
wildcard query  such as QUERY  xxxxx-l FOR  *@*baz* or QUERY  xxxxx-l FOR
*baz*@*.  The former  will find  users  at baz.com,  for instance,  where
baz.net is  a synonym  for baz.com.  The latter  query may  seem somewhat
strange,  but it's  possible  that the  mail is  being  routed through  a
gateway      and      the       actual      subscription      is      for
[log in to unmask] or something of that sort.

mjw

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