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"Philip Janus (at home)" <[log in to unmask]>
Thu, 18 Jan 1996 22:12:30 -0500
text/plain (51 lines)
At 21:40 01/18/96 -0500, you wrote:
 
>So, let's make Listserv responsible because we get too many errors and
>get Eric to write some additional code so Listserv will take care of
>this kind of bounce for us.  The hundreds of errors I referred to
>above were as a result of a mailer, a stupid mailer, that an admin set
>up imporperly.  Well, not really stupid because the system admin knew
>that with regard to mailing lists, they would just bounce and the
>listowner or listserv admin would have it in their lap.  Should code be
>written for listserv to handle this kind of error as well?  I think
>not.  I vote no.  This is what I did.
>
 
"Responsible"? No. Eric is not responsible for these errors, or curing them.
However, Eric _is_ in a position of responsibility for the marketing of a
product. He can write some code that users of the product are requesting
because it will make their jobs easier. This is called customer relations.
You mention killfiles. Why do killfiles exist? Is it the mailreader
programmer's responsibility to provide you with protection from mindless
jerks who shouldn't be allowed on the net? No. However, their customers
requested it, and they complied.
 
>I sent a complaint to the postmaster the first day.  When I got
>hundreds again on day 2, I sent the postmaster a note telling them
>that I was going to filter their mailer's "From:" so mail would be
>deleted before I saw it.  Now, if their is a problem with our site,
>the postmaster mails me from a different userid to make sure that I
>get it.  It did not require new Listserv code. The responsibility is
>still at the offending site, and I don't care if they don't.  Any
>complaints from users are referred to their admin.
>
>--Trish
>-----
>Trish Forrest
>Computing Services, University of Windsor, Canada
>
 
So it's bad to ask Eric to write some code to solve this problem, but
blanket deletions of other people's mail is okay?  Isn't that like torching
a mailbox because you disapprove of US Postal Service policies?
 
Philo
 
 
 ======================================================================
 Philip B Janus               ||
 [log in to unmask]              || How can I be in such a mesh of
 1E GULC          <*>         ||     unlikeliness?
 http://www.radix.net/~philo  ||
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