I am aware that other listowners have set a template (presumably: Message sent to user trying SUBSCRIBE on by-owner list) up to include info about their lists and/or surveys. I wish to do the same, but the message appears to be all strung together. I tried setting .FO OFF, but it had no effect. How is this done with this template, or is there another way to have the listserv automatically send a different message (one that can include line breaks) when a subscription request comes through? Thanks, -- Karen Reznek [log in to unmask], [log in to unmask]