Have you ever had a subscriber that you have deleted every which way and he still is on the list? When I get the bounced message from his old address: Yohannes Endeshaw [[log in to unmask]] I deleted the old one and added his new one. Each week when I send out the weekly announcement I get the same bounced message saying to change the address to the new one. Any ideas? Margaret J. Brandt MMS/NEJM Technology Projects Coordinator [log in to unmask]