On Aug 11, 12:58am, Edith Schmitz wrote: } 3). When trying to unsubscribe a subscriber manually, we get the following } message back: } } > unsubscribe customer-sl-l Edith Schmitz [log in to unmask] } Invalid option - "EDITH". The valid options are GLobal, LOCal and NETWIDE } (minimum abbreviations shown in upper case). } } Why am I required to add any of the options listed above and how can I } avoid this? You have too much in the command. Omit the first & last name. Just: unsubscribe customer-sl-l [log in to unmask] is all you need. -- Rich Greenberg Work: Rich.Greenberg atsign worldspan.com +1 770-563-6656 N6LRT Marietta, GA, USA Play: richgr atsign rexx.com +1 770-321-6507 Eastern time zone. I speak for myself & my dogs only. VM'er since CP-67 Canines:Val(Chinook,CGC,TT), Red & Shasta(Husky,(RIP)) Owner:Chinook-L Atlanta Siberian Husky Rescue. Adopt a homeless Husky. Asst Owner:Sibernet-L