I have been dabbling in tickets in mail-merge jobs and for the most part things work fine except for two issues: 1 - The URL seems incredibly long and breaks on a lot of mail software. 2 - Many people get the following message: Please type your name after the name of the list, as in: "SUBSCRIBE INTERPLAY-L Joe H. Smith". Alternatively, if you want to subscribe anonymously, send the command: "SUBSCRIBE INTERPLAY-L Anonymous". Your subscription will then be hidden automatically. The problem is that with tickets, there's no place to type your instructions. What are my options? Christopher