How can I modify the templates for the messages that get returned to confirm commands, for example, the message that a subscriber gets to confirm a subscription request: Your command: SUBSCRIBE listname firstname lastname has been received. You must now reply to this message (as explained below) to complete your subscription. The purpose of this confirmation procedure is to check that the address LISTSERV is about to add to the list for your subscription is reachable. This is a typical procedure for high-volume lists and all new subscribers are subjected to it - you are not being singled out. Every effort has been made to make this verification as simple and painless as possible. Thanks in advance for your cooperation.... My apologies if I've missed something obvious, I've looked on the LSOFT web site, in the hardcopy documentation, in the files on the system, and just can't find the templates. I'm the LISTSERV administrator, so anything one can do with LISTSERV (on NT) via the installed product interface or e-mail, I should be able to do (once I find out how!) -- we are not currently running the web interface. TIA, Linda Busdiecker