This means that hotmail has its knickers in a twist (ie: is unhappy). It happens periodically and is a PIA as none of the hotmail members get their list mail for a day or two. -- - bill - and Deborah, and the Hounds of Heaven: Fionna, Tulia, Carina (aka "the Monster"), Ian and Becka Lansing, MI, USA visit us at: http://www.HoundsOfHeaven.com Yoseph Tesfay wrote: > can anyone explain to me what this error means, why it occurs and its > solution. I got this error for All my list members using hotmail. > > <<--> Error description: > Error-for: [log in to unmask] > Error-Code: 3 > Error-Text: Mailer "mc4.law5.HOTMAIL.COM" permanently refused service (5xx > reply to HELO)>> > > Yoseph