Hello List, Can someone please guide us in the right direction. When we send a mail merge batch out to our customers each line in the email has a carriage return at the end of it when it arrives at its destination. Is this normal, and is there a way to leave the orginal email alone so the the recipient reads the email with the correct word wraps? Some of the emails end up having carriage returns in the middle of a sentence that is completely bold text or partial bold text. Any help would be greatly appreciated. Lenny