>You only need to make sure RUNMODE is set to TABLELESS or NETWORKED >and you maintain a 24/7 connection. John: I suspect that the latter was the issue. I had to interrupt my connection for about five minutes, very close to the time when LSOFT updates its statistics. If the program encountered the interrupt and was unable to gather statistics, I suppose the "no information" message is the logical result. However, the message is still showing up after a couple of days of uninterrupted service, and the program "polls" at least thrice daily. Any other possibilities? Thanks! M I C H A E L L. W Y L A N D Chief Operating Officer CharityChannel.com ________________________________________ CharityChannel LLC Midwest Office: 818 South Hawthorne Avenue Sioux Falls, South Dakota 57104-4537 (605) 334-1103 (877) 7-CHARITY toll-free [log in to unmask]