I have seen the same thing. I send them an email telling them to complain to AOL. They get a form email back and in a few hours there mail starts rolling in. I think AOL is running some sort of shotgun anti-spam filter that blasts anything sending out a lot of mail no matter what it is. John L. Mottl Network Administrator The American Ceramic Society 735 Ceramic Place Westerville, OH 43081 Ph: 614.794.5864 E-mail: [log in to unmask] ........................... ........................... On 3/22/01 at 12:24 PM the talented Lenny Huntley offered the following discourse in a most eloquent manner: >I am receiving an increasing number of complaints from our AOL customers >that they are not receiving the emails that we send out. We use ListServ >with the mail-merge feature to generate daily update emails to our >customers. I have checked the SQL statement and verified that they are >included and have checked the bounce log file and verified that they were >not bounced. I am not really sure what to do. Is anyone else experiencing >this same problem? Does anyone have any suggestions? > >Lenny and that is what Lenny Huntley said. ........................... ...........................