If a customer subscribes to a newsletter we are using the OK mechanism and if they don't respond within 24 hours listserv dumps the request and if the customer then replies in say 36 hours they get back an error that the listserv doesn't have a command that matches their request. MGMT wants that 24 hour max wait before cancelling to be bumped up....Hope that explains it better :o) -----Original Message----- From: Stan Horwitz [mailto:[log in to unmask]] Sent: Tuesday, July 10, 2001 9:23 AM To: [log in to unmask] Subject: Re: 24 Hour Max time on requests On Tue, 10 Jul 2001, Tim Parker wrote: > I have been asked by management to see if it is possible to bump up the time > for requests on our listserv. Is this possible? they would like it to go > from 24 hours to 72 hours. Thanks in advance! What exactly do you mean? Listserv handles most requests immediately. What kind of requests are you talking about?