On Wed, 11 Jul 2001 14:30:10 +1200, "Haase, Peter" <[log in to unmask]>
wrote:

>When a
>user tries to subscribe a message goes to the owner which they can forward
>onto listserv to add the user.

It would help to see the actual text of this message.  The L-Soft provided
default:

// JOB PW=XXXXXXXX
ADD &LISTNAME &WHOM &USERNAME
.bb &WITH ^= ''
SET &LISTNAME &WITH FOR &WHOM
.eb
// EOJ

performs an add with notification.