> Maybe someone here has enough time and familarity to prepare a > cheat-sheet, at least of the minimal information needed by a new owner. Our university's computing knowledge basis, which is public (and terrific), includes a lot of simplified, step-by-step instructions for new Listserv owners. The URL for the knowledge base is http://kb.indiana.edu/ ; a search with Listserv in the search box yields 90 different documents. Here is a sample: On my LISTSERV list, how do I create welcome and farewell messages? When a user is added or subscribed to the list, LISTSERV sends the new subscriber basic information about LISTSERV. If you wish, you can create a separate welcome message that provides the new subscriber with additional information about the list. Follow these steps: 1. Be sure that you have defined a personal password with the PW ADD command. (For more information, see the Knowledge Base document On my LISTSERV mailing list, how do I set a personal password?) 2. Create a file that contains your welcome message. 3. Send the file in the body of an e-mail message addressed to the LISTSERV server. Include the following command as the first line in the file: PUT listname.WELCOME PW=XXXXXXXX Replace listname with the name of your list, and XXXXXXXX with your personal password. Here is a sample WELCOME file: PUT NT-DEMO-L.WELCOME PW=privatepassword Welcome to the NT-DEMO-L list. This list is available to persons interested in trying out LISTSERV. If you have any questions, send e-mail to [log in to unmask] You may also create a farewell message for people who leave your list. Follow the same two steps outlined above, andthen send the file in the body of an e-mail message to the LISTSERV server. Include the following command as the first line in the file: PUT listname.FAREWELL PW=XXXXXXXX Replace listname with the name of your list, and XXXXXXXX with your personal password. Also see: On my LISTSERV mailing list, how do I set a personal password? On my LISTSERV list, how do I create top and bottom banners? On my LISTSERV list, how do I view the WELCOME file? Jane