Hi guys! Okaaaaaaaaaayyy!!! I'm in business now! The key was Ben Parker's observation that something was missing on the Temple server, and Stan Horwitz - who's always extremely thorough - checked it out and sure enough, the BAD_ATTACHMENT mail template had never been installed. He installed it this morning and everything works like a hose now! The amazing thing is that no one had caught that error for over TWO YEARS! A blind hog finds an acorn, I guess... Story of my life... <laughing> Thanks for the fix Stan! A special thanks also goes to Russ Hunt who wrote me in a private email ... >I found banners just too complicated for the payback when my list was just >run by email, but >the Web interface makes it very simple. Go to "manage the list," then >"templates" and select >what you want. Piece of cake. Well DUUUH!!! Is my face ever red! I've looked at that List Management screen a million times over the past couple of years and never saw that "Templates" button. It was hidden in the dead center of the bar, I guess... I definitely need new glasses...! Thanks Russ! (Good name, by the way.) Okay, now that my PROBLEM is solved, I can begin to tinker a little more and add some bells and whistles I've thought about for a long time. Footers, requester questionnaires, FAQs, etc. A little knowledge is a dangerous thing, but Stan has pointed me to a test list at Temple so I won't mess up my production list as I experiment with things. And thanks Jane Lyle for the IU site. I've got some time to read it now. You guys are great! Thanks so much for all your help. I hope I can contribute to someone else's solution sometime. Best regards, Russ [log in to unmask] Dallas, Texas 972-881-1451 home, 972-489-6169 cell my home page: http://www.RussHicks.com