On Wed, 10 Apr 2002, Tom Rawson wrote: >On 10 Apr 2002 [log in to unmask] wrote: > >> There is a subscriber option called NORENEW which makes the user >> exempt from renewal and or probing. This should be part of the >> Miscelleanous subscriber options on the Account Management page. > >I forgot about that -- but I'm not at all clear that it affects auto- >delete, which is not the same thing as renewal or probing. This >subscriber is being deleted due to random bounces from MSN, not a renewal >or probe. NORENEW will stop passive probing of a subscriber, but it has nothing to do with LISTSERV's processing of "bounces", which is what is keeping the subscriber in question off the list. The only thing I can think of is to resub her, immediately set her to NOMAIL, and keep her on NOMAIL for 8 days so she can then get a "fresh start". Dennis