Something seems to be out of whack at the Lsoft documentation site, and I would appreciate some assistance from the Lsoft folks. I wanted to get the 1.8e listowners manual in several formats. .doc, .pdf, .rtf & ascii text. I went to: http://www.lsoft.com/manuals/1.8e/ownerindex.html and I see all 3 (and others) there. If I put my cursor over one of the liinks, it shows that the target is ftp://ftp.lsoft.com/documents/..... so rather than d/l with my browser as 4 seperate downloads, I started my ftp client (WS_FTP), logged in as anon, went to DOCUMENTS (note case, there was no documents dir), found the 4 files and started the transfer. (With ftp, I can get all 4 in 1 shot.) When I had received them, they turned out to be 1.8c versions, not 1.8e. So I got out of ftp and downloaded from the web page which claimed to be coming from the same place. Got the .doc, .pdf & .rtf OK and they are the 1.8e versions. The sizes may need updating however, as the ones shown on the web page are quite different from what I actually downloaded. The ascii text version was another story. Got an error from IE, "The server returned extended information". No idea what this means. -- Rich Greenberg Work: Rich.Greenberg atsign worldspan.com +1 770-563-6656 N6LRT Marietta, GA, USA Play: richgr atsign panix.com +1 770-321-6507 Eastern time zone. I speak for myself & my dogs only. VM'er since CP-67 Canines:Val(Chinook,CGC,TT), Red & Shasta(Husky,(RIP)) Owner:Chinook-L Atlanta Siberian Husky Rescue. www.panix.com/~richgr/ Asst Owner:Sibernet-L