On Mon, 10 Nov 2003 15:58:47 -0600, adjusti <[log in to unmask]> wrote: >I am the listserv administrator for the SigEp archives. >(http://listserv.uark.edu/archives/sigep.html) >I recently tried to change the administrator to another user by going into the >edit configuration and changing the owner to his name and email address. >However, now neither of us can access the listserv as an administrator. What >should we do to fix the problem? Thanks for your time. Nothing you can do except seek the help of your site administrator or a 3rd co-owner if you have one. The most common error here is that you left out the space between the address and the name, so that Owner= [log in to unmask] (Fred Jones) ^ now becomes Owner= [log in to unmask](Bill Smith) This is unrecoverable except by the Site Admin or some 3rd person whose address is still listed as Owner= and is not so affected. I always put minimum 5 spaces between address and name. In most cases I leave out name entirely, unless email address is obscure/cryptic. Rules for changing List Owner Address: 1. NEVER simply change the Owner= address corollary: You will ALWAYS make a (fatal) mistake if you try this. 2. ALWAYS add the new Owner= address as another address, do NOT change the first/only Owner= address. (You can have as many Owner= addresses as you need.) 3. ALWAYS TEST the new Owner= address fully to be sure you have all necessary access privs and can access all necessary functions. Yes, I mean TEST everything! 4. Leave it alone for 1 week while the New Owner= performs all work and the Old Owner= does no work except perhaps advise the New Owner=. 5. After 1 week of 100% Successful operation, the NEW Owner= can remove or disable the OLD Owner= address. 6. ALWAYS have at least 1 week of overlapping co-ownership.