I found out why the subscribers were removed. See below. This means that if a mail server is down for any length of time you have to reload address. Is there a way to turn this off? Tue, 3 Feb 2004 00:00:18 You have been automatically removed from the SWCP-TAXATION-OUTPUT list (swcp-taxation-output) as a result of repeated delivery error reports from your mail system. This decision was based on the automatic error monitoring policy in effect for the list, and has not been reviewed or otherwise confirmed by a human being. If you receive this message, it means that something is wrong: while you are obviously able to receive mail, your mail system has been regularly reporting that your account did not exist, or that you were otherwise permanently unable to receive mail. Here is some information which may assist you or your local help desk in determining the cause of the problem: - The failing address is [log in to unmask] - The first error was reported on 29 Jan 2004. - Since then, a total of 4 delivery errors have been received. - The last reported error was: 5.7.1 554 5.7.1 Command rejected PLEASE DO NOT IGNORE THIS MESSAGE. While you can of course re-subscribe to the list, it is important for you to report this problem to your mail administrator so that it can be solved. This problem is not specific to the SWCP-TAXATION-OUTPUT list, and also affects your private mail. This means that YOU HAVE PROBABLY LOST SOME PRIVATE MAIL AS WELL. Anyone trying to write to you during the same time frame will probably have received the same errors for the same reason. The SWCP-TAXATION-OUTPUT list is but one of the many people who may have tried to write to you while your mail system was malfunctioning. DO NOT LET TECHNICAL PEOPLE CONVINCE YOU THAT THIS IS NORMAL. It is never normal for a mail system to claim that a valid, working account does not exist, just as it would not be normal for the post office to return some of your mail with "addressee unknown" when the address was written correctly. It is true that some mail systems are less reliable than others, and your technical people may be doing the best they can with the tools they have. But, ultimately, the level of service that you are receiving is the result of a business decision, and not something due to a universal technical limitation that one can only accept. Reliable mail systems do exist, and it is ultimately up to you to decide whether this level of service is acceptable or not. -----Original Message----- From: Hiler, John Sent: Tuesday, February 03, 2004 12:15 PM To: [log in to unmask] Subject: losing subscribers. We have had two lists that had subscribers now have none. Can anyone tell me what is going on and why? The message below was sent to the subscribers: You have been automatically removed from the SWCP-TAXATION-OUTPUT list John Hiler W 513-229-1131 C 513-325-7572