Paul Russell wrote the following on 1/15/2005 9:32 PM: > The 'report as spam' button is immediately adjacent to the 'delete' > button in the AOL mailbox window, so it is possible that the spam > complaint was submitted accidentally. What some of us have discovered is that *any* message than lands in the spam folder is reported as spam -- it doesn't have to be deliberately reported. Some subscribers have found that very tight spam controls results in a lot of legitimate mail being filtered to their spam folder. If they don't check it before closing their session, all mail left in it is reported. In addition, AOL encourages their subscribers to filter unwanted mail into their spam folder. So if subscriber A finds subscriber B annoying and filters their mail, that mail is all reported as spam. On my list we've encouraged our AOL subscribers to reset their spam controls and check their spam folder every time their read their mail. This has helped to keep the number of reported posts low. -- Karen Reznek, head listowner - Asperger [log in to unmask], [log in to unmask]